We want you to love everything you buy from us. If you’re not completely satisfied, we’re here to help.
Return Window:
You have 30 days from the date of delivery to request a return or exchange.
Eligibility:
- Items must be unused, unwashed, and in original condition with all tags and packaging intact.
- Textiles (blankets, cushions, throws) must be free of stains, pet hair, and odors.
- Lighting decor, vases, and wall decor must not be damaged or modified.
Non-returnable items:
- Clearance or final sale items
- Gift cards
- Perishable goods or living plants
How to Start a Return:
- Contact us via email with your order number and the item(s) you wish to return.
- We will provide you with a return shipping address and instructions.
- Pack the item securely and ship it back (return shipping costs are the customer’s responsibility unless the item is defective or we made an error).
Refunds:
Once we receive and inspect your return, we will notify you. Approved refunds will be issued to your original payment method within 5–10 business days. Shipping charges are non-refundable.
Exchanges:
If you need a different size, color, or item, please follow the return process and place a new order for the desired item.
Damaged or Defective Items:
If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.