Effective Date: September 2, 2026
At Luvaraco, we want you to love every piece you bring into your home. If for any reason you are not entirely satisfied, we are here to help.
Return Window
You have 30 calendar days from the date of delivery to initiate a return.
Eligibility Conditions
- Items must be in original condition – unused, unwashed, and free from damage, odors, or stains.
- Products must be returned in their original packaging with all tags, accessories, and inserts intact.
- Final Sale items (clearly marked on product pages) are non-returnable.
- Custom or personalized orders cannot be returned unless defective.
Return Address
Please send all returns to:
Luvaraco Returns
c/o AVOXRIA HOLDINGS INC
5681 MS 363
MANTACHIE, MS 38855
USA
Return Shipping Costs
- For non-defective returns, the customer is responsible for return shipping fees. We recommend using a trackable shipping method, as Luvaraco is not liable for lost return packages.
- For defective, damaged, or incorrect items, we will provide a prepaid return label at no cost to you.
Inspection & Refund Process
- Once we receive your return, please allow 5–7 business days for inspection.
- Approved refunds will be credited to your original payment method within 10 business days after approval.
- You will receive a confirmation email once your refund is processed.
- If your return is rejected due to non-compliance with our policy, we will contact you to arrange return of the item (at your expense) or donate it at our discretion.
Cancellations
- Orders may be cancelled within 2 hours of placement (before processing begins). After that, please contact us immediately—we will attempt to stop fulfillment, but we cannot guarantee cancellation.
- If cancelled after shipping, you will be responsible for return shipping costs upon delivery refusal.
Partial Refunds
Partial refunds may be granted (at our discretion) in cases where:
- The item shows obvious signs of use.
- Packaging is damaged beyond standard handling.
- Parts or accessories are missing.
Defective or Wrong Items
If you receive a defective product or an item different from what you ordered, please contact us within 7 days of delivery at Service@luvaraco.com with:
- Your order number.
- Photos clearly showing the defect or mismatch.
- A brief description of the issue.
We will arrange a replacement or full refund, including return shipping costs, as quickly as possible.